Trailhead as the New Heat Map Hotness

Posted: March 24, 2010 Comments(5)

I love information. I especially love information as it’s generated from data. I’m a sucker for infographics, and even a pretty bar graph is awesome to me. Other designers should love information too, especially when it’s targeted specifically at the work we’ve done.

Perhaps my most favorite niche of information is eye tracking. One of the problems with eye tracking is that it’s in limited use. Another prevalent problem with eye tracking is that it’s expensive. There are additional pieces of equipment required, and something tells me that users aren’t in a truly natural environment with a piece of head gear on. I know that if I were called in for an eye tracking study, I’d do a fair bit more looking around than I do normally in the comfort of my own home.

A much more passive way of collecting data like this, specifically for Web designers, is checking out heat maps. Heat maps don’t require fancy head gear or an appointment. Best of all, subjects don’t even know they’re being tested. Heat map testing is nothing new to Web design, in fact I remember playing around with Crazy Egg back when they first launched.

There’s a new kid on the block, though. Trailhead is heatmap visualization for $10. It’s obvious that their purpose is simple and straightforward:

  • Track mouse movements, clicks and scrolling
  • Simple pricing. No contracts or subscriptions
  • Start testing in just a few minutes

Just how I like it. I quickly signed up for the ‘little’ test yesterday and I’m about half way through the heat map generation for MBN’s home page. Already I see some flaws I need to tackle:

Screenshot of the heat map provided by Trailhead

It’s great that people are using the sidebar, I was hoping that was useful. They’re also using the main navigation which is great. On top of that (and it’s no surprise) people are hitting Fusion. It’s nice to see that the clicks are spread out, and that people are actually scrolling the page.

If I had to categorize a fault, it’s not that of Trailhead. The sidebar with this design is set to position:fixed which causes some problems with tracking. On top of that, the site isn’t perfectly centered or left aligned. There are some min-width and max-width values set which provides a semi-elastic semi-liquid layout that I can’t possibly expect Trailhead to account for. That said, some of the clicks appear to be nowhere when in fact a link was probably hit. This isn’t really Trailhead’s problem per se, but it’s something you should keep in mind with this sort of metric analysis.

So far I’m loving Trailhead and I really like the pricing model. It takes about four seconds to sign up and start a test and I suggest giving them a whirl if you’re looking to get some honest feedback about where those mice are really going.

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Comments

  1. “the New Hotness”

    Before I read this, I just want to say I find it humorous as the post directly after your “Normals” post. 😛

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